Food delivery apps are one of the essential applications to download for our smartphone. We’ve all downloaded one or the other food delivery app to our mobile app to help us get our favorite restaurant’s food delivered right back home. During the pandemic period, during the pandemic, more and more food delivery apps are launched. The reason is simple. People feel safer having food off the premises to keep them safe from the novel coronavirus infection.
With this blog, we intend to share some of the technological facts associated with the food delivery industry and its technical element i.e. online ordering system.
What is the online food ordering system?
An online ordering system for food outlets is designed and developed with technical elements for the processing of the food delivery service. An online food ordering app like Zomato and Swiggy is a smartphone solution that has three different apps, including the customer app, the restaurant app and the driver app. These three apps are the mainstays of any online ordering system, including food delivery and grocery delivery. The applications have the necessary elements and functionality which gives a successful possibility in food delivery.
How does the food delivery app work?
A food delivery app works using three different solutions designed to place orders, accept the order and deliver the order. In addition, an internet connection is essential to help the app work properly to place a food delivery request.
There is good synchronization between the three apps designed by the app developer, which helps to complete the food delivery service process.
Let us understand in detail: the client application is “A”; Restaurant App is ‘B’ and Driver Partner App is ‘C’. Here, the entire app design and development process is carried by the restaurant owner to sell food and drink online to the interested or specified location. Whereas “A” downloaded the app from the food point of sale. Here’s how the online food ordering system works.
To ensure the success of the food delivery process, “A” will begin to scroll through the app to find the favorite restaurant and favorite menu items. “A” has different options for logging into the app, including social media login, Google login, and phone number login. Going further with the most appropriate, “ A ” will advance with the scrolling of the app and now add favorite menu items to the cart to place the order. Once the basket is ready, it is necessary to choose the right method of payment to complete the ordering process. Later, “A” will receive a confirmation from “B” that the order is accepted or rejected, and the food preparation will also be updated. Finally, the driver-partner will deliver the food according to the instructions received on the application “C”.
Rising pandemic for food delivery applications
It is surprising but true that more and more food delivery apps are launched every day after the start of the pandemic. Not only the food industry, but the entire on-demand delivery industry has also exploded after the pandemic.
Here is an image illustrating the likelihood of using online food delivery platforms after the Covid-19 pandemic according to the different regions.
The reasons why more and more applications are launched are obvious. People trust online delivery services, especially for the delivery of food, groceries and medicine. Meals, purchases and purchases on the spot arouse fear in the minds of people. Additionally, families who have seniors and children at home feel safe to shop online because during the pandemic they don’t want to take any chances by visiting the market.
Food insecurity is one of the reasons that online delivery portals generate more income than eating places. According to one of the studies published by CSIS, 135 million people were facing food insecurity at the start of 2020. Currently, by the end of the year, the figure has crossed over 264 million. Isn’t it shocking how a pandemic can change the business lifecycle? It can also be a good reason to change the mindset of the entrepreneur by motivating them to trust the online delivery business rather than offering sale or food on the spot.
How are food delivery points dealing with the pandemic?
Currently, different countries around the world are experiencing other waves of the pandemic. In India and the United States, the second wave of the pandemic is said to have started. Nonetheless, people are free to order their food, shop for their favorite items, and do their shopping online. There are no changes or restrictions in the online shopping behavior of consumers. But yes, the online food ordering system, along with other portals, is facing the pandemic wisely.
To cope with the pandemic, food delivery application outlets have maintained a contactless delivery structure where they prefer that their delivery people do not come into physical contact with the customer. Therefore, they deliver food outside the house and do not accept cash payments. The exchange of physical currency is strongly avoided. Major players of food delivery apps only accept digital payment methods.
Also, before sending the drivers for delivery, the food delivery points update the customer through the food delivery app on the driver’s current health condition, including temperature to maintain safety and security. Indeed, many outlets have failed to charge delivery costs given the pandemic effect on various economic sectors.
Last but not least!
More and more food delivery apps are being launched as people have shifted their interest from eating in place to eating at home given the adverse effects of the pandemic. Business owners, who want to start their food delivery service, should understand that now is the perfect time to establish their online food ordering system in India or all over the world.
At iCoderz Solutions, we help customers get their most accurate and versatile food delivery app, as well as an online platform for delivery management and analytics. Find out more by logging into our official website.